Here are the answers to frequently asked questions:
Do you have questions about delivery or returns?
Refer to the delivery section.
When can you join us?
You can reach us 24 hours a day by email by writing to us at:
We will respond to you Monday through Friday from 9 a.m. to 5 p.m.
What payment do we accept?
We accept all payments by VISA, Master Card, American Express. You also have the possibility to pay for your purchases by Paypal.
How soon will you receive your order?
All our orders are dispatched within 2 to 5 working days. All our orders are sent Monday to Friday. All orders placed on Saturdays and Sundays will automatically require 2 more days of processing. For information only, shipping times are 2 to 5 weeks.
What is our return policy?
Your purchase can be exchanged within 14 days of receipt in the event of a malfunction noted by our support.